We assist our partners in incubation call center operation and grow into very large operations.
In order to minimize risk of investment, we first start with a small and fully structured call center incubation facility.
This facility comprise of the following operational departments:
- HR
- Operation
- Quality & Monitoring
- IT & MIS
- Customer Care
|
- Finance & Administration
- House Keeping
- Support Services
- Security
- Cafeteria
|
We traditionally require 3 to 6 months to be able to fully incubate and successfully launch a call center in a particular country or municipality.
It is important to ensure that the location of call center provides all the enabling factors.
|
