Norbell has developed a robust CRM software that enables you to manage your business easily at anytime from anywhere. The CRM software enables you to interact with the customers - from lead to payment and customer service. With this software you can easily manage your Reseller, Sales process and Customer Service from a single location.
Dashboard
Web based business and administration application
Easy access to all your Member Information and History
Access anywhere using an Internet browser and connection
Unlimited user logins with custom access levels
Important Statistics and 1-click access to all the modules
Resellers
Multi-Level Reseller Management
Manage Users and Agents of Resellers and Sub-Resellers
Assign permissions to Users
Manage Products and assign Products to Resellers
Option for Resellers to set their own Retail Price
Suppliers
Complete Supplier Management
Add Suppliers for your business
View and Modify existing suppliers
Products/Services
Can be customized for any type of Products
Configure your products for your business
Track sales by products throughout the system
Extensive search capabilities to filter Customers by product
Automated product fulfillment
Accounts
Payable/Receivable Statements with Date filtering facility
Payable/Receivable Invoices (Summary & Details)
Real time vendor account payables tracking
Profit Statement
Reports
Member Information Report (Summary & Details)
Reseller Information Report (Summary & Details)
Renewal Forecast Report (Summary & Details)
Sales Report
Report Archive
Manage Orders
Upload Sales (in CSV/XML formats)
Pending and Released Orders
Generate Invoices for Members and downline Resellers
Discount Report
Invoice Archive
Support
Member Search
View and Modify Member Details
View and Resolve Support Tickets
Manage Support Agents
Manage and Search Knowledge Base
Settings
Commission/Markup Settings
Discount Settings
Special Discount Rate Settings for Individual Resellers
