Professional Call Center Solutions-Customized Call Center Solutions for Everyone

NORBELL'S Offshore Call Center Outsourcing Total Solutions: EXCELLENCE IN MEETING DELICATE CUSTOMER NEEDS The uniqueness of our call center services and portfolio are achieved and defined by our value-added and customized call center total solutions.

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INBOUND CALL CENTER

For an outsourced call center, inbound services should be seamless, completely transparent to your customers.

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OUTBOUND CALL CENTER

Norbell's outbound call centers have been developed to handle all of your outbound telemarketing needs.

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CALL CENTER TRAINING

In a contact center operation, hiring skilled agents and employees is a must.

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CRM

Norbell offers a comprehensive product and service portfolio. A unique and customized selection of solutions.

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QUALITY MONITORING

Most effective methods for improving the level of service you provide to your customers.

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TECHNOLOGY

Norbell offers a comprehensive product and service portfolio. A unique and customized selection of solutions.

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THIRD PARTY VERIFICATION

Telemarketing Companies, as well as Phone Service providers, are required to use a TPV in selling products or services.

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CUSTOMER SERVICE

Norbell’s Customer Service covers the entire life cycle of each product and service that we support.

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OTHERS

We also offer services like Virtual Office Agent, Remote Pizza Agent, Consulting Services, and many more...

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